Future Care Solutions Ltd. Website Privacy Policy
Introduction:
This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website https://futurecaresolutions.co.uk
What information we collect:
When you visit our website, we may collect:
- Identity Data: Name, date of birth, and other identifying details.
- Contact Data: Email address, phone number, postal address.
- Technical Data: IP address, browser type, device information, operating system.
- Usage Data: Information about how you use our website and services.
- Marketing Data: Preferences for receiving communications from us.
How we collect your data:
We collect personal data through:
- Direct interactions (e.g., filling out forms, contacting us via email or phone).
- Automated technologies (e.g., cookies, server logs, analytics tools).
- Third-party sources (e.g., publicly available databases, service providers).
How we use your data:
We use collected data to:
- To provide, manage, and improve our services.
- To process transactions and payments.
- To respond to inquiries and customer support requests.
- To send marketing communications (where consent has been given).
- To comply with legal obligations.
- To protect our Website and business from fraud, security threats, or misuse.
Legal basis for processing:
We process personal data under the following lawful bases:
- Consent: Where you have given us clear consent to process your data.
- Contractual necessity: Where processing is necessary to fulfill a contract with you.
- Legal obligation: Where processing is required by law.
- Legitimate interests: Where processing is necessary for our legitimate business interests and does not override your rights.
Data Sharing and third parties:
We may share your personal data with:
- Service providers who assist us with IT, payment processing, marketing, and analytics.
- Law enforcement or regulatory authorities if required by law.
- Business partners where necessary for service delivery.
- We do not sell or rent your personal data to third parties.
International Data Transfers:
If we transfer personal data outside the UK, we ensure appropriate safeguards are in place (e.g., UK-approved Standard Contractual Clauses, adequacy decisions) to protect your data in compliance with UK GDPR.
Data Retention:
We retain personal data only as long as necessary for the purposes outlined in this policy, unless a longer retention period is required by law.
Cookies and tracking technologies:
We use cookies to enhance user experience. By continuing to browse our website, you agree to our cookie policy. You can disable cookies in your browser settings.
How we protect your data:
We implement security measures to protect personal data from unauthorized access, disclosure, loss or misuse.
Your rights:
You have the right to:
- Request access to your data.
- Request correction or deletion of your data.
- Object to data processing for marketing.
To exercise these rights, contact us at:
Data Protection Officer
Future Care Solutions
The Old Coach House, Church Lane, Fulbourn,
Cambridge, Cambridgeshire CB21 5EP
Phone: 01223 882681
Email: info@futurecaresolutions.co.uk
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at https://ico.org.uk/.
Changes to This Privacy Policy:
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, we will notify you via email.
By using our Website, you acknowledge that you have read and understood this Privacy Policy.