I hope that this makes you smile and also feel appreciated.
Because against all the odds you are all doing a fantastic job.
And messages like this just prove it.
‘We were very touched to receive your box of shortbread biscuits and I’m sure that they will gently enrich our lives in the weeks ahead.
So it is now our turn to thank you for the high quality of the service that you have provided for us. Leona is, of course, excellent and thoughtful and patient. The punctuality of the arrangement is quite extraordinary and you have kept us very well informed.
Thank you again and with every good wish.’